Refund policy

The customer can only return new items, closed and sealed / sealed (in conditions for sale).

As these are cosmetic products for personal use, products that have a breach of seal and / or signs of use will not be accepted.

To this end, the customer must notify Parafina Bronze Australia Within a maximum of 14 days after receipt, send an email to parafina-australia@parafinabronze.com

After notifying Parafina Bronze Australia the customer must follow the instructions given and proceed send to Parafina Bronze address.

In these cases, shipping costs back to the seller will be at the customer's expense. In the event of a complaint about items with a possible defect or malfunction of origin, the customer's complaint will be dealt with by collecting the article to proceed with the verification of the same.

After the collection and receipt of the article by Parafina Bronze Australia, verifying that it has a defect of origin in its operation, the exchange will be made with the shipment of a new product or the same one repaired, without collection and shipping costs for the client.